Frequently Asked Questions
Everything you need to know about Rochester 100 products and services.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We accept returns on most unused items in their original packaging within 30 days of purchase. Please contact our support team to initiate a return authorization.
Do you offer bulk or wholesale pricing?
Yes, Rochester 100 offers competitive pricing for high-volume orders. Please reach out to our sales department via the contact form for a custom quote.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal.
Are your products eco-friendly?
We are committed to sustainability. Many of our products are made from recycled materials and are designed to be durable for long-term use, reducing environmental waste.